Florida Tile is Hiring a Customer Service Representative Near Collins, CO
- Accurately perform order entry process, to include product, quantity and price verification
- Confirm orders placed by customers via phone/fax/internet
- Perform stock and price checks for customers and other branches
- Provide freight/shipment information (cost/tracking/etc) to customers/branches in a timely and accurate manner
- Apply freight and handling expenses to orders so as to be able to effectively invoice customers for related expenses
- Regularly follow up with customers as to the status of their order(s)
- Make collection (A/R) calls/contacts as directed by Branch Manager/Branch Operations Manager
- Perform other daily tasks as directed by Branch Manager/Branch Operations Manager
- Promote add-on sales at the time of order entry via the promotion of sundries and other related items
- Assist trade and showroom customers in the selection of products
- Acquire a high level of product knowledge about the company’s products and be able to effectively respond to inquiries as they relate to the recommend (or restricted) use
- Maintain the CSR work area in an organized manner that is conducive to sales and service
- Provide support to the OSR/BCSS and Design Sales Consultant in the performance of their duties. Assist as directed by Branch Manager/Branch Operations Manager
- Additional duties as assigned
- Time Management: the ability to organize and manage multiple priorities at once.
- Customer service experience with a manufacturer of building products preferred.
- Excellent verbal and written communication skills.
- SAP software experience, CMS experiences a plus.
- High School diploma or GED required.
- Computer proficiency in Microsoft Office
- Team player with commitment to company values.
- Medical, Dental, and Vision Plans
- Flexible Spending Accounts
- Employee Wellness Program
- Employer Paid Short and Long Term Disability
- Employer Paid Life Insurance
- Supplemental Life, AD&D
- 401(k) Retirement Plan and Employer Provided 401(k) Matching
- Tuition Reimbursement
- Paid Time Off
Job Summary
Full Time
Durable Manufacturing
$62k-80k (estimate)
04/05/2024
06/24/2024
floridatile.com
LEXINGTON, KY
200 - 500
1954
MICHAEL FRANCESCHELLI
$50M - $200M
Durable Manufacturing
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The job skills required for Customer Service Representative include Customer Service, CSR, Microsoft Office, Written Communication, Life Insurance, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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